Books

Make Meaningful Moments (8 Oct 2026)

People tell you that Human Skills matter in the AI age, we provide the practical, daily tools you need to build them. 

‍Anchored in the seven SPARKLE Human Skills and the SPOT + Measure = Upgrade methodology, this book offers a repeatable, five-second practice that rewires the subconscious patterns driving your conduct - a practice that compounds into lasting cultural change.

Make Meaningful Culture (1 May 2025)

A practical and actionable guide to shaping the cultures you want within organisations. This book moves beyond discussions of organisational culture and introduces an effective method for self-generating small actions to take in Moments that Matter. The focus is on the conduct within interactions and relationships that define and influence these moments that matter.

Make Meaningful Work (6 Oct 2021)

We are facing a world where technology will continue to replace humans for many jobs. This creates uncertainties in our world, it is vital to rethink how we learn and adapt to new work environments.

This is a book about how we can take ownership of ourselves, our team and our organisation by taking micro actions to shape the desired culture and behaviours to insert meaning into what we do.

Global UX (24 Oct 2011)

Global UX: Design and Research in a Connected World discusses how user experience (UX) practice is changing and how practitioners and teams.

The Usability Kit (1 Jan 2008)

The Usability Kit contains a binder with nearly 400 pages of information on exactly how to make your sites usable.